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AN ACT
RELATING TO CONSUMER CREDIT; PROVIDING FOR A SECURITY FREEZE
ON THE RELEASE OF CONSUMER CREDIT INFORMATION; ENACTING THE
CREDIT REPORT SECURITY ACT; PROVIDING PENALTIES.
BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF NEW MEXICO:
Section 1. SHORT TITLE.--This act may be cited as the
"Credit Report Security Act".
Section 2. DEFINITIONS.--As used in the Credit Report
Security Act:
A. "consumer" means an individual who is a
resident of New Mexico;
B. "consumer reporting agency" means any person
that, for monetary fees, dues or on a cooperative nonprofit
basis, regularly engages in the practice of assembling or
evaluating consumer credit information or other information
on consumers for the purpose of furnishing credit reports to
third parties;
C. "credit report" means a written, oral or other
communication of information by a consumer reporting agency
bearing on a consumer's credit worthiness, credit standing,
credit capacity, character, general reputation, personal
characteristics or mode of living that is used or expected to
be used or collected for the purpose of serving as a factor
in establishing the consumer's eligibility for credit,
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insurance, investment, benefit, employment or other purpose
as authorized by the federal Fair Credit Reporting Act, 15
U.S.C. Section 1681a;
D. "person" means an individual, corporation,
firm, association, organization, trust, estate, cooperative,
business, partnership, limited liability company, joint
venture, governmental agency or subdivision or any legal or
commercial entity; and
E. "security freeze" means a notice placed in a
consumer's credit report, at the request of the consumer and
subject to certain exceptions, that prohibits a consumer
reporting agency from releasing the consumer's credit report
or score relating to the extension of credit or the opening
of new accounts without the express authorization of the
consumer.
Section 3. SECURITY FREEZE.--
A. A consumer may elect to place a security freeze
on the consumer's credit report by making a request to a
consumer reporting agency by means of certified or regular
mail sent to an address designated by the consumer reporting
agency, or by means of a telephone or a secure electronic
method if such means are provided by the agency. A consumer
shall provide any personal identification required by the
consumer reporting agency and pay a fee, if applicable.
B. A consumer reporting agency shall place a
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security freeze on a consumer's credit report no later than
three business days after receiving a request from the
consumer.
C. Within five business days of placing a security
freeze on a consumer's credit report, a consumer reporting
agency shall:
(1) send a written confirmation of the
security freeze to the consumer; and
(2) provide the consumer with a unique
personal identification number, password or similar device to
be used by the consumer when providing authorization for the
release of the consumer's credit report to a specific person
or for a specific period of time or for permanent removal of
the freeze.
D. While a security freeze is in effect, a
consumer may authorize a consumer reporting agency to release
the consumer's credit report to a specific person or to
release the credit report for a specific period of time by
contacting the consumer reporting agency by regular or
certified mail or by telephone, and as of September 1, 2008,
by contacting the consumer reporting agency by mail, by
telephone or by a secure electronic method, and providing:
(1) proper identification;
(2) the unique personal identification
number, password or similar device;
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(3) information regarding the party that is
to have access to the credit report or the time period during
which the credit report can be released; and
(4) payment of a fee, if applicable
E. A consumer reporting agency that receives a
request pursuant to Subsection D of this section shall
release a consumer's credit report as requested by the
consumer within three business days after the business day on
which the consumer's request by regular or certified mail or
by telephone is received by the consumer reporting agency.
As of September 1, 2008, a consumer reporting agency that
receives a request pursuant to Subsection D of this section
shall release a consumer's credit report as requested by the
consumer within fifteen minutes after the consumer's request
is received by the consumer reporting agency through the use
of a telephone or a secure electronic method provided by the
agency, which may include the use of the internet, facsimile
or other electronic means; provided that the consumer
reporting agency is not required to release the credit report
within fifteen minutes unless the consumer's request is
received by the consumer reporting agency between the hours
of 6:00 a.m. and 9:30 p.m. mountain standard or mountain
daylight time, as applicable, Sunday through Saturday.
F. A consumer reporting agency need not release a
credit report within the time periods set forth in Subsection
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E of this section if:
(1) the consumer fails to meet the
requirements of Subsection D of this section; or
(2) the consumer reporting agency's ability
to remove the security freeze within fifteen minutes is
prevented by:
(a) an act of God, including fire,
earthquake, hurricane, storm or similar natural disaster or
phenomenon;
(b) unauthorized or illegal acts by a
third party, including terrorism, sabotage, riots, vandalism,
labor strikes or disputes disrupting operations or similar
occurrences;
(c) operational interruption, including
electrical failure, unanticipated delay in equipment or
replacement part delivery, computer hardware or software
failure inhibiting response time or similar disruption;
(d) governmental action, including
emergency orders or regulations, judicial or law enforcement
actions or similar directives;
(e) regularly scheduled maintenance of,
or updates to, the consumer reporting agency's systems during
other than normal business hours; or
(f) commercially reasonable maintenance
of, or repair to, the consumer reporting agency's systems
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that is unexpected or unscheduled.
G. If a consumer reporting agency erroneously
releases information on a credit report while a security
freeze is in effect and without a consumer's authorization,
it shall notify the consumer of the release of information
within five business days of the agency's discovery of the
erroneous release of information and inform the consumer of
the specific information released and the third party to whom
it has been released.
H. A security freeze shall remain in place until a
consumer requests its removal. A consumer reporting agency
shall remove the security freeze within three business days
after receiving a request from a consumer who provides the
unique personal identification number, password or similar
device and proper identification.
I. A consumer reporting agency may charge a
consumer a fee of no more than ten dollars ($10.00) for the
placement of a security freeze. A consumer reporting agency
may charge a fee of no more than five dollars ($5.00) for the
release of a credit report, upon which a security freeze has
been placed, to a specific person or for a specific period of
time. A consumer reporting agency may charge a fee of no
more than five dollars ($5.00) for the removal of a security
freeze. A fee shall not be charged to a consumer who is
sixty-five years of age or older or to a victim of identity
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theft who provides a valid police or investigative report
filed with a law enforcement agency alleging the crime of
identity theft.
J. If a consumer's credit report was frozen due to
a material misrepresentation of fact by the consumer and a
consumer reporting agency intends to remove the freeze, the
consumer reporting agency shall notify the consumer in
writing five business days prior to removing the security
freeze on the consumer's credit report.
K. A consumer reporting agency may advise a third
party that a security freeze is in effect with respect to a
consumer's credit report. A consumer reporting agency shall
not suggest or otherwise state or imply to a third party that
the security freeze reflects a negative credit score,
history, report or rating.
L. The provisions of this section do not prevent a
consumer reporting agency from releasing a consumer's credit
report:
(1) to a person or the person's subsidiary,
affiliate, agent or assignee with which the consumer has or,
prior to assignment, had an account, contract or
debtor-creditor relationship for the purpose of reviewing the
account or collecting the financial obligation owing for the
account, contract or debt, or to a prospective assignee of a
financial obligation owing by the consumer in conjunction
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with the proposed purchase of the financial obligation. As
used in this paragraph, "reviewing the account" includes
activities related to account maintenance, monitoring, credit
line increases and account upgrades and enhancements;
(2) to a subsidiary, affiliate, agent,
assignee or prospective assignee of a person to whom access
has been granted by the consumer pursuant to Subsection D of
this section for the purpose of facilitating the extension of
credit or other permissible use;
(3) to a person or entity administering a
credit file monitoring subscription service to which the
consumer has subscribed;
(4) to a person or entity for the purpose of
providing a consumer with a copy of the consumer's credit
report upon the consumer's request;
(5) to a person acting pursuant to a court
order, warrant or subpoena;
(6) to the child support enforcement
division of the human services department for the purpose of
carrying out its statutory duties of establishing and
collecting child support obligations;
(7) to a governmental agency acting to
investigate fraud, to investigate or collect delinquent taxes
or unpaid court orders or to fulfill any of its other
statutory duties;
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(8) to a person for the purposes of
prescreening as defined by the federal Fair Credit Reporting
Act;
(9) from a consumer reporting agency's
database or file that consists only of and is used solely for
one or more of the following:
(a) criminal record information;
(b) tenant screening;
(c) employment screening; or
(d) fraud prevention or detection; or
(10) to a person or entity for use in
setting or adjusting an insurance rate, adjusting an
insurance claim or underwriting for insurance purposes.
M. The following entities are not required to
place a security freeze on a credit report:
(1) a consumer reporting agency that acts
only as a reseller of credit information by assembling and
merging information contained in the database of another
consumer reporting agency or multiple consumer credit
reporting agencies and does not maintain a permanent database
of credit information from which new consumer credit reports
are produced. However, a consumer reporting agency acting as
a reseller shall honor any security freeze placed on a
consumer credit report by another consumer reporting agency;
(2) a check services or fraud prevention
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services company that issues reports on incidents of fraud or
authorizations for the purpose of approving or processing
negotiable instruments, electronic funds transfers or similar
methods of payment; or
(3) a deposit account information service
company that issues reports regarding account closures due to
fraud, substantial overdrafts, automatic teller machine abuse
or similar negative information regarding a consumer to
inquiring banks or other financial institutions for use only
in reviewing a consumer request for a deposit account at the
inquiring bank or financial institution.
Section 4. NOTICE OF RIGHTS.--At any time that a
consumer reporting agency is required to provide the consumer
with a summary of rights pursuant to Section 609 of the
federal Fair Credit Reporting Act, the following notice shall
be included:
"New Mexico Consumers Have the
Right to Obtain a Security Freeze
You may obtain a security freeze on your
credit report to protect your privacy and ensure
that credit is not granted in your name without
your knowledge. You have a right to place a
security freeze on your credit report pursuant to
the Credit Report Security Act.
The security freeze will prohibit a consumer
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reporting agency from releasing any information in
your credit report without your express
authorization or approval.
The security freeze is designed to prevent
credit, loans and services from being approved in
your name without your consent. When you place a
security freeze on your credit report, you will be
provided with a personal identification number,
password or similar device to use if you choose to
remove the freeze on your credit report or to
temporarily authorize the release of your credit
report to a specific party or parties or for a
specific period of time after the freeze is in
place. To remove the freeze or to provide
authorization for the temporary release of your
credit report, you must contact the consumer
reporting agency and provide all of the following:
(1) the unique personal identification
number, password or similar device provided by the
consumer reporting agency;
(2) proper identification to verify
your identity;
(3) information regarding the third
party or parties who are to receive the credit
report or the period of time for which the credit
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report may be released to users of the credit
report; and
(4) payment of a fee, if applicable.
A consumer reporting agency that receives a
request from a consumer to lift temporarily a
freeze on a credit report shall comply with the
request no later than three business days after
receiving the request. As of September 1, 2008, a
consumer reporting agency shall comply with the
request within fifteen minutes of receiving the
request by a secure electronic method or by
telephone.
A security freeze does not apply in all
circumstances, such as where you have an existing
account relationship and a copy of your credit
report is requested by your existing creditor or
its agents for certain types of account review,
collection, fraud control or similar activities;
for use in setting or adjusting an insurance rate
or claim or insurance underwriting; for certain
governmental purposes; and for purposes of
prescreening as defined in the federal Fair Credit
Reporting Act.
If you are actively seeking a new credit,
loan, utility, telephone or insurance account, you
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should understand that the procedures involved in
lifting a security freeze may slow your own
applications for credit. You should plan ahead and
lift a freeze, either completely if you are
shopping around or specifically for a certain
creditor, with enough advance notice before you
apply for new credit for the lifting to take
effect. You should contact a consumer reporting
agency and request it to lift the freeze at least
three business days before applying. As of
September 1, 2008, if you contact a consumer
reporting agency by a secure electronic method or
by telephone, the consumer reporting agency should
lift the freeze within fifteen minutes. You have a
right to bring a civil action against a consumer
reporting agency that violates your rights under
the Credit Report Security Act."
Section 5. VIOLATION OF SECURITY FREEZE--CIVIL
LIABILITY.--If a consumer reporting agency releases
information placed under a security freeze in violation of
the provisions of Section 3 of the Credit Report Security
Act, the affected consumer may bring a civil action against
the consumer reporting agency for:
A. injunctive relief to prevent further violation
of the security freeze;
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B. any actual damages sustained by the consumer as
a result of the violation;
C. a civil penalty in an amount not to exceed two
thousand dollars ($2,000) for each violation of the security
freeze; and
D. costs of the action and reasonable attorney
fees.
Section 6. SEVERABILITY.--If any part or application of
the Credit Report Security Act is held invalid, the remainder
or its application to other persons or situations shall not
be affected.
Section 7. EFFECTIVE DATE.--The effective date of the
provisions of this act is July 1, 2007.