0001| HOUSE BILL 1269 | 0002| 43rd legislature - STATE OF NEW MEXICO - first session, 1997 | 0003| INTRODUCED BY | 0004| JOHN A. HEATON | 0005| | 0006| | 0007| | 0008| | 0009| | 0010| AN ACT | 0011| RELATING TO HEALTH CARE; ENACTING THE MEDICAID MANAGED CARE | 0012| ACT; | 0013| PROVIDING FOR A REASONABLE TRANSITION TO A FAIR AND EFFECTIVE | 0014| MEDICAID MANAGED HEALTH CARE SYSTEM. | 0015| | 0016| BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF NEW MEXICO: | 0017| Section 1. SHORT TITLE.--This act may be cited as the | 0018| "Medicaid Managed Care Act". | 0019| Section 2. PURPOSE OF ACT.-- | 0020| A. The purpose of the Medicaid Managed Care Act is to | 0021| provide for a reasonable transition to a fair and effective | 0022| managed health care system for the medicaid program in New | 0023| Mexico. The state should convert medicaid to a managed health | 0024| care system only in a careful, studied and deliberate manner. | 0025| The system should be implemented initially on a pilot basis in | 0001| two selected urban sites and one selected rural site and | 0002| revised as necessary before it is extended to other areas in | 0003| the state. | 0004| B. The Medicaid Managed Care Act is designed to | 0005| protect medicaid recipients, especially those at risk for | 0006| needed behavioral health services; doctors, hospitals, clinics | 0007| and others that provide services to the medicaid population in | 0008| New Mexico, especially those in rural areas that are publicly | 0009| financed and serve disproportionately large populations of poor | 0010| persons; and the state, which administers and enforces the | 0011| medicaid program and seeks to ensure that a fair and equitable | 0012| health care delivery system is available throughout New Mexico. | 0013| Section 3. DEFINITIONS.--As used in the Medicaid Managed | 0014| Care Act: | 0015| A. "enrollee" or "patient" means an individual who is | 0016| entitled to receive health care benefits from a managed health | 0017| care plan; | 0018| B. "essential community provider" means a person that | 0019| provides a significant proportion of its health or | 0020| health-related services to medically needy indigent patients, | 0021| including uninsured, underserved or special needs populations; | 0022| C. "health care facility" means an institution | 0023| providing health care services, including a hospital or other | 0024| licensed inpatient center, an ambulatory surgical or treatment | 0025| center, a skilled nursing center, a residential treatment | 0001| center, a home health agency, a diagnostic, laboratory or | 0002| imaging center and a rehabilitation or other therapeutic health | 0003| setting; | 0004| D. "health care insurer" means a person that has a | 0005| valid certificate of authority in good standing under the New | 0006| Mexico Insurance Code to act as an insurer, a health | 0007| maintenance organization, a nonprofit health care organization | 0008| or a prepaid dental plan; | 0009| E. "health care professional" means a physician or | 0010| other health care practitioner, including a pharmacist, who is | 0011| licensed, certified or otherwise authorized by the state to | 0012| provide health services consistent with state law; | 0013| F. "health care provider" or "provider" means a | 0014| person that is licensed or otherwise authorized by the state to | 0015| furnish health care services and includes health care | 0016| professionals, health care facilities and essential community | 0017| providers; | 0018| G. "managed health care plan" or "plan" means a | 0019| health benefit plan of a health care insurer or a provider | 0020| service network that either requires an enrollee to use, or | 0021| creates incentives, including financial incentives, for an | 0022| enrollee to use health care providers managed, owned, under | 0023| contract with or employed by the health care insurer. "Managed | 0024| health care plan" includes a plan that provides comprehensive | 0025| health care services to enrollees on a prepaid, capitated basis | 0001| and includes the health care services offered by a health | 0002| maintenance organization, a preferred provider organization, an | 0003| individual practice organization, a competitive medical plan, | 0004| an exclusive provider organization, an integrated delivery | 0005| system, an independent physician-provider organization, a | 0006| physician hospital-provider organization and a managed care | 0007| services organization. "Managed health care plan" or "plan" | 0008| does not include a traditional fee-for-service indemnity plan | 0009| or a plan that covers only short-term travel, accident-only, | 0010| limited benefit or specified disease policies; | 0011| H. "person" means an individual or other entity; | 0012| I. "primary health care clinic" means a nonprofit | 0013| community-based entity established to provide the first level | 0014| of basic or general health care needs, including diagnostic and | 0015| treatment services, for residents of a health care underserved | 0016| area as that area is defined in regulation adopted by the | 0017| department of health; and | 0018| J. "provider service network" means two or more | 0019| health care providers affiliated for the purpose of providing | 0020| health care services to enrollees on a capitated or similar | 0021| prepaid flat-rate basis. | 0022| Section 4. MEDICAID MANAGED HEALTH CARE SYSTEM-- | 0023| TRANSITION AND PILOT PROJECT IMPLEMENTATION.-- | 0024| A. The medicaid program in New Mexico shall be | 0025| converted to a managed health care system only in a careful, | 0001| studied and deliberate manner. The system shall be implemented | 0002| initially with managed health care plans only on a pilot | 0003| project test basis in two selected urban sites and one selected | 0004| rural site, which shall be chosen by the human services | 0005| department only after appropriate public notices have been | 0006| issued, hearings held and written comments received. | 0007| B. The managed health care system for medicaid shall | 0008| be revised as necessary, based on the experiences of the pilot | 0009| projects, before it is extended, to other areas in the state. | 0010| Before the program is so extended, the human services | 0011| department shall submit a written, public report to the | 0012| legislature that assesses the pilot projects' effectiveness and | 0013| describes the program revisions that will be made based on the | 0014| experiences of the pilot projects. | 0015| Section 5. MEDICAID MANAGED HEALTH CARE PLAN OPERATIONS-- | 0016| ENROLLMENT RESTRICTIONS--EDUCATING MEDICAID ENROLLEES ABOUT | 0017| MANAGED HEALTH CARE PLANS AND OPERATIONS.-- | 0018| A. The human services department shall monitor each | 0019| managed health care plan offered through the medicaid program | 0020| and take all reasonable steps necessary to ensure that each | 0021| plan operates fairly and efficiently, protects patient | 0022| interests and fulfills the plan's primary obligation to deliver | 0023| good quality health care services. | 0024| B. No managed health care plan offered through the | 0025| medicaid program may directly recruit new members for | 0001| enrollment into the medicaid program. All recruiting and | 0002| enrollment of eligible persons into the medicaid program shall | 0003| be arranged directly by the human services department. The | 0004| department may provide for enrollment directly at hospitals or | 0005| other health care or government facilities. | 0006| C. The human services department shall educate | 0007| eligible medicaid recipients in clear, conspicuous and | 0008| understandable ways about: | 0009| (1) the issues they should consider so they may | 0010| decide rationally and fairly into which available managed | 0011| health care plan they should choose to enroll; and | 0012| (2) how to operate in and use effectively a | 0013| managed health care plan. | 0014| Section 6. SPECIALIZED HEALTH CARE PROGRAMS--MANAGED CARE | 0015| DELAY--PILOT PROJECTS--STUDY AND REPORT.-- | 0016| A. Until at least July 1, 1998, no managed health | 0017| care plan offered through the medicaid program shall offer | 0018| specialized behavioral or developmental disability health | 0019| services except for two pilot project tests, one in an urban | 0020| and one in a rural setting. The provisions of this section | 0021| apply to the specialized health care services needed for a | 0022| person treated for a developmental disability, a developmental | 0023| delay, a seriously disabling mental illness, a serious | 0024| emotional disturbance, physical or sexual abuse or neglect, | 0025| substance abuse or other behavioral health problem as defined | 0001| in regulations adopted by the department of health. | 0002| B. The specialized behavioral or developmental | 0003| disability health services covered under the provisions of this | 0004| section shall be provided until at least July 1, 1998 only by | 0005| specialized providers in accordance with regulations adopted by | 0006| the department of health. The human services department shall, | 0007| after consulting with the department of health and the | 0008| children, youth and families department, adopt regulations to | 0009| designate essential community providers and other providers | 0010| that may offer specialized behavioral or developmental | 0011| disability health services during this period. | 0012| C. The human services department shall study the two | 0013| pilot project tests required under the provisions of this | 0014| section and assess the operations and impacts of the test | 0015| projects before authorizing a managed health care plan to offer | 0016| specialized behavioral or developmental disability health | 0017| services in other settings. The department shall submit a | 0018| written, public report analyzing the effectiveness of the pilot | 0019| project tests and describing the program revisions based on | 0020| those tests that will be implemented. The report shall be | 0021| submitted to the legislature or an appropriate interim | 0022| legislative committee before specialized behavioral or | 0023| developmental disability health services are extended to any | 0024| other settings. | 0025| Section 7. PUBLIC NONPROFIT HOSPITALS.-- | 0001| A. A managed health care plan offered through the | 0002| medicaid program shall be required to use under reasonable | 0003| terms and conditions any public nonprofit hospital that elects | 0004| to participate in the plan, if the hospital meets all | 0005| reasonable quality of care and service payment requirements | 0006| imposed by the plan. The terms shall be no less favorable than | 0007| those offered any other provider, and they shall provide | 0008| payments that are reasonable and adequate to meet costs | 0009| incurred by efficiently and economically operated facilities, | 0010| taking into account the disproportionately greater severity of | 0011| illness and injury experienced by the patient population | 0012| served. | 0013| B. The human services department shall assure | 0014| continuity of general support from a managed health care plan | 0015| offered through the medicaid program to a public nonprofit | 0016| hospital that provides for medical education and that serves a | 0017| disproportionately large indigent population. | 0018| C. A managed health care plan offered through the | 0019| medicaid program may not limit the number or location of public | 0020| nonprofit hospitals that elect to participate in the plan. | 0021| Section 8. PRIMARY HEALTH CARE CLINICS PARTICIPATION.-- | 0022| A. A managed health care plan offered through the | 0023| medicaid program shall be required to use under reasonable | 0024| terms and conditions any primary health care clinic that elects | 0025| to participate in the plan, if the primary health care clinic | 0001| meets all reasonable quality of care and service payment | 0002| requirements imposed by the plan. The terms shall be no less | 0003| favorable than those offered by any other provider, and they | 0004| shall provide payments that are reasonable and adequate to meet | 0005| costs incurred by efficiently and economically operated | 0006| facilities, taking into account the disproportionately greater | 0007| severity of illness and injury experienced by the patient | 0008| population served. | 0009| B. A managed health care plan offered through the | 0010| medicaid program may not limit the number or location of | 0011| primary health care clinics that elect to participate in the | 0012| plan. | 0013| Section 9. PLAN ARRANGEMENTS WITH HEALTH CARE PROVIDERS.- | 0014| -A managed health care plan offered through the medicaid | 0015| program may not adopt a gag rule or practice that prohibits a | 0016| health care provider from discussing a more expensive or | 0017| different treatment option with an enrollee, even if the plan | 0018| does not approve of the option. A plan shall be required to | 0019| fully inform all enrollees of any arrangements with providers | 0020| that create a financial incentive for a provider to limit or | 0021| deny health care services. | 0022| Section 10. ENROLLEE GRIEVANCES AND APPEALS.--A managed | 0023| health care plan offered through the medicaid program shall | 0024| adopt and implement a prompt and fair grievance procedure for | 0025| resolving enrollee complaints and addressing enrollee questions | 0001| and concerns regarding any aspect of the plan, including the | 0002| quality of and access to health care, the choice of health care | 0003| provider or treatment and the adequacy of the plan's provider | 0004| network. The grievance procedure shall notify enrollees of | 0005| their statutory appeal rights. The provisions of the Public | 0006| Assistance Appeals Act apply to appeals by enrollees under the | 0007| Medicaid Managed Care Act. | 0008| Section 11. REGULATIONS.--The human services department | 0009| may adopt regulations it deems necessary or appropriate to | 0010| administer the provisions of the Medicaid Managed Care Act. | 0011| Section 12. EFFECTIVE DATE.--The effective date of the | 0012| provisions of this act is July 1, 1997. | 0013|  | 0014| | 0015| | 0016| | 0017| State of New Mexico | 0018| House of Representatives | 0019| | 0020| FORTY-THIRD LEGISLATURE | 0021| FIRST SESSION, 1997 | 0022| | 0023| | 0024| March 6, 1997 | 0025| | 0001| | 0002| Mr. Speaker: | 0003| | 0004| Your CONSUMER AND PUBLIC AFFAIRS COMMITTEE, to | 0005| whom has been referred | 0006| | 0007| HOUSE BILL 1269 | 0008| | 0009| has had it under consideration and reports same with | 0010| recommendation that it DO PASS, amended as follows: | 0011| | 0012| 1. On page 3, line 20, after the period strike the | 0013| remainder of the line and strike lines 21 through 25. | 0014| | 0015| 2. On page 4, strike lines 1 through 3 and on line 4, | 0016| strike "organization.". | 0017| | 0018| 3. On page 4, between lines 7 and 8 insert the following | 0019| new subsection: | 0020| | 0021| "H. "managed health care system" means a delivery | 0022| system of comprehensive coverage providing basic health care and | 0023| health- related services that utilize principles of management, | 0024| coordination and medical review to achieve financial and quality- | 0025| of-care efficiencies in the medicaid program; and that may | 0001| include the development of a primary care network, utilization | 0002| review activities, continuous quality improvement efforts, | 0003| methods of prospective reimbursement, regional purchasing | 0004| contracts, use of provider service networks and incentives to | 0005| encourage health promotion, prevention and financial | 0006| accountability and prudence;". | 0007| | 0008| 4. Reletter the succeeding subsections accordingly. | 0009| | 0010| 5. On page 4, line 23, after the period insert: | 0011| | 0012| "The managed health care system for the medicaid program shall be | 0013| operated by the human services department or through managed | 0014| health care plans contracting with the human services | 0015| department.". | 0016| | 0017| 6. On page 4, line 23, strike "shall" and insert in lieu | 0018| thereof "may". | 0019| | 0020| 7. On page 5, line 4, after "B." strike lines 4 through 6. | 0021| | 0022| 8. On page 5, line 7, strike "program is so extended" and | 0023| insert in lieu thereof "managed health care plan pilot projects | 0024| are extended to other areas of the state". | 0025| | 0001| 9. On page 5, between lines 11 and 12, insert the following | 0002| new subsection: | 0003| | 0004| "C. The human services department may implement the | 0005| managed health care system by instituting any of the principles | 0006| of a managed health care system on a pilot project test basis. | 0007| The managed health care system for the medicaid program shall be | 0008| revised as necessary, based on the experiences of the pilot | 0009| projects."., | 0010| | 0011| and thence referred to the BUSINESS AND INDUSTRY | 0012| COMMITTEE. | 0013| | 0014| | 0015| Respectfully submitted, | 0016| | 0017| | 0018| | 0019| | 0020| | 0021| | 0022| Gary King, Chairman | 0023| | 0024| | 0025| Adopted Not Adopted | 0001| (Chief Clerk) | 0002| (Chief Clerk) | 0003| | 0004| Date | 0005| | 0006| The roll call vote was 5 For 3 Against | 0007| Yes: 5 | 0008| No: Dana, Johnson, Vaughn | 0009| Excused: Crook, Rios | 0010| Absent: None | 0011| | 0012| | 0013| .118128.1 | 0014| G:\BILLTEXT\BILLW_97\H1269 State of New Mexico | 0015| House of Representatives | 0016| | 0017| FORTY-THIRD LEGISLATURE | 0018| FIRST SESSION, 1997 | 0019| | 0020| | 0021| March 13, 1997 | 0022| | 0023| | 0024| Mr. Speaker: | 0025| | 0001| Your APPROPRIATIONS AND FINANCE COMMITTEE, to | 0002| whom has been referred | 0003| | 0004| HOUSE BILL 1269, as amended | 0005| | 0006| has had it under consideration and reports same with | 0007| recommendation that it DO NOT PASS, but that | 0008| | 0009| HOUSE APPROPRIATIONS AND FINANCE COMMITTEE | 0010| SUBSTITUTE FOR HOUSE BILL 1269 | 0011| | 0012| DO PASS. | 0013| | 0014| | 0015| Respectfully submitted, | 0016| | 0017| | 0018| | 0019| | 0020| | 0021| | 0022| Max Coll, Chairman | 0023| | 0024| | 0025| Adopted Not Adopted | 0001| (Chief Clerk) | 0002| (Chief Clerk) | 0003| | 0004| Date | 0005| | 0006| The roll call vote was 13 For 4 Against | 0007| Yes: 13 | 0008| No: Bird, Buffett, Knowles, Marquardt | 0009| Excused: None | 0010| Absent: None | 0011| | 0012| G:\BILLTEXT\BILLW_97\H1269 HOUSE APPROPRIATIONS AND FINANCE COMMITTEE SUBSTITUTE FOR | 0013| HOUSE BILL 1269 | 0014| 43rd legislature - STATE OF NEW MEXICO - first session, 1997 | 0015| | 0016| | 0017| | 0018| | 0019| | 0020| | 0021| | 0022| AN ACT | 0023| RELATING TO HEALTH CARE; ENACTING THE MEDICAID MANAGED CARE | 0024| ACT; PROVIDING REQUIREMENTS FOR THE MEDICAID MANAGED HEALTH | 0025| CARE SYSTEM AND MEDICAID MANAGED HEALTH CARE PLANS; IMPOSING A | 0001| CIVIL PENALTY. | 0002| | 0003| BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF NEW MEXICO: | 0004| Section 1. SHORT TITLE.--This act may be cited as the | 0005| "Medicaid Managed Care Act". | 0006| Section 2. PURPOSE OF ACT.-- | 0007| A. The purpose of the Medicaid Managed Care Act is to | 0008| protect medicaid recipients, especially those populations with | 0009| special needs; health care providers serving the medicaid | 0010| population in New Mexico, especially those in rural and | 0011| underserved areas and serving a disproportionately large | 0012| population of poor persons; and the state, which administers | 0013| and helps finance the medicaid program and seeks to ensure that | 0014| an equitable health care delivery system is available | 0015| throughout New Mexico. | 0016| B. The Medicaid Managed Care Act seeks to provide for | 0017| a reasonable transition to a fair and effective managed health | 0018| care system for the medicaid program in New Mexico. | 0019| Section 3. DEFINITIONS.--As used in the Medicaid Managed | 0020| Care Act: | 0021| A. "commission" means the New Mexico health policy | 0022| commission; | 0023| B. "department" means the human services department; | 0024| C. "designated legislative interim committee" means | 0025| the New Mexico legislative council or an interim legislative | 0001| committee that is delegated authority by the New Mexico | 0002| legislative council to exercise powers granted to an interim | 0003| legislative committee in the Medicaid Managed Care Act; | 0004| | 0005| D. "enrollee", "patient" or "consumer" means an | 0006| individual who is enrolled in medicaid and is entitled to | 0007| receive health care benefits from a managed health care plan; | 0008| E. "essential community provider" means a person that | 0009| provides the major portion of its health and health-related | 0010| services to medically needy indigent patients, including | 0011| uninsured, underserved or special needs populations; | 0012| F. "excluded metropolitan statistical area" means a | 0013| federally recognized metropolitan statistical area of at least | 0014| three hundred thousand persons; | 0015| G. "health care facility" means an institution providing | 0016| health care services, including a hospital or other licensed | 0017| inpatient center, an ambulatory surgical or treatment center, a | 0018| home health agency, a diagnostic, laboratory or imaging center and | 0019| a rehabilitation or other therapeutic health setting; | 0020| H. "health care insurer" means a person that has a valid | 0021| certificate of authority in good standing under the New Mexico | 0022| Insurance Code to act as an insurer, a health maintenance | 0023| organization, a nonprofit health care plan or a prepaid dental | 0024| plan; | 0025| I. "health care professional" means a physician or other | 0001| health care practitioner, including a pharmacist, who is licensed, | 0002| certified or otherwise authorized by the state to provide health | 0003| services consistent with state law; | 0004| J. "health care provider" or "provider" means a person | 0005| that is licensed or otherwise authorized by the state to furnish | 0006| health care services and includes health care professionals, | 0007| health care facilities and essential community providers; | 0008| K. "health care services" means a service or product | 0009| furnished to an individual for the purpose of preventing, | 0010| diagnosing, alleviating, curing or healing a physical or mental | 0011| illness or injury and includes services incidental to furnishing | 0012| the described services or products, community-based mental health | 0013| services and services for developmental delay; | 0014| L. "managed health care plan" or "plan" means a medicaid | 0015| managed health care plan that is a health benefit plan of a health | 0016| care insurer or a provider service network offered through the | 0017| medicaid program that either requires an enrollee to use, or | 0018| creates incentives, including financial incentives, for an | 0019| enrollee to use health care providers managed, owned, under | 0020| contract with or employed by the health care insurer. "Managed | 0021| health care plan" means a medicaid managed health care plan that | 0022| includes a plan that provides comprehensive health care services | 0023| to enrollees on a prepaid, capitated basis and includes the health | 0024| care services offered by a health maintenance organization, a | 0025| preferred provider organization, an individual practice | 0001| organization, a competitive medical plan, an exclusive provider | 0002| organization, an integrated delivery system, an independent | 0003| physician-provider organization, a physician hospital-provider | 0004| organization and a managed care services organization; | 0005| M. "person" means an individual or other legal entity; | 0006| N. "primary health care clinic" means a nonprofit | 0007| community-based entity established to provide the first level of | 0008| basic or general health care needs, including diagnostic and | 0009| treatment services, for residents of a health care underserved | 0010| area as that area is defined in regulations adopted by the | 0011| department of health; | 0012| O. "provider service network" means two or more health | 0013| care providers affiliated for the purpose of providing health care | 0014| services to enrollees on a capitated or similar prepaid, flat-rate | 0015| basis; and | 0016| P. "secretary" means the secretary of human services. | 0017| Section 4. MEDICAID MANAGED CARE SYSTEM--TRANSITION-- | 0018| REGIONAL IMPLEMENTATION--LEGISLATIVE APPROVAL REQUIRED.-- | 0019| | 0020| A. The medicaid program in New Mexico shall be converted | 0021| to a managed health care system only in a careful, studied and | 0022| deliberate manner. The department shall implement the system in | 0023| phases by regions, as appropriate, over a period not to exceed two | 0024| years. There shall be no fewer than four regions, starting first | 0025| with the greater Albuquerque area. Areas of the state that are | 0001| chosen as regions for implementation of the medicaid managed | 0002| health care system shall be selected based on the health care | 0003| delivery system capacity to meet the needs of the enrollees, with | 0004| those areas that have the greatest such capacity being chosen as | 0005| regions first. | 0006| B. The department shall study each regional phase-in of | 0007| the medicaid managed care system and assess the operations and | 0008| impact of each phase-in on the region and the state as a whole | 0009| prior to extending the system to another region. At the same | 0010| time, the commission shall establish a technical workgroup to | 0011| gather information, review and conduct a separate, independent | 0012| assessment of each regional phase-in of the medicaid managed care | 0013| system. The department shall make available to the commission and | 0014| its technical workgroup all requested data, information, analysis | 0015| and reviews. | 0016| C. Before each time that the medicaid managed care | 0017| system is extended to another region, the department and the | 0018| commission technical workgroup shall submit their reports to the | 0019| designated legislative interim committee on the system's | 0020| effectiveness and its impact on health care services | 0021| infrastructure and access to care for indigent individuals. | 0022| D. If the department implements a medicaid managed care | 0023| system pursuant to a waiver from the federal government under | 0024| Section 1915(b) of the federal Social Security Act, legislative | 0025| approval shall be obtained each time before the medicaid managed | 0001| care system is extended to another region in the state beyond the | 0002| greater Albuquerque area. Legislative approval shall also be | 0003| obtained before the system is revised pursuant to any waiver that | 0004| may be sought from the federal government under Section 1115 of | 0005| the federal Social Security Act. | 0006| E. A contract with a managed health care plan shall not | 0007| exceed a two-year term without legislative approval. | 0008| F. The legislative approvals required in this section | 0009| may be obtained either by the full legislature, by a resolution | 0010| adopted by both houses, or preliminarily by the designated | 0011| legislative interim committee, subject to final approval by the | 0012| full legislature. If the legislature does not act on the approval | 0013| in the next regular session following the action taken by the | 0014| designated legislative interim committee, the action taken by the | 0015| committee shall be deemed to be approved by the full legislature. | 0016| Section 5. PATIENT PROTECTION--DISCLOSURES--RIGHTS TO HEALTH | 0017| CARE SERVICES--GRIEVANCE PROCEDURE--UTILIZATION REVIEW PROGRAM-- | 0018| CONTINUOUS QUALITY PROGRAM--DEPARTMENT OF INSURANCE REGULATIONS.-- | 0019| A. Each covered person enrolled in a managed health care | 0020| plan offered through the medicaid program has the right to be | 0021| treated fairly. A managed health care plan offered through the | 0022| medicaid program shall deliver high quality and appropriate health | 0023| care services to enrollees. The department shall ensure that each | 0024| covered person enrolled in a managed health care plan is treated | 0025| fairly and is accorded the rights necessary to protect patient | 0001| interests. | 0002| B. The department shall ensure at a minimum that: | 0003| (1) a managed health care plan shall provide oral | 0004| and written summaries, policies and procedures that explain, prior | 0005| to or at the time of enrollment and at subsequent periodic times | 0006| as appropriate, in a clear, conspicuous and readily understandable | 0007| form, full and fair disclosure of the plan's benefits, terms, | 0008| conditions, prior authorization requirements, enrollee financial | 0009| responsibility for copayments, grievance procedures, appeal rights | 0010| and the patient rights generally available to all covered persons; | 0011| (2) a managed health care plan shall provide each | 0012| covered person with appropriate basic and comprehensive health | 0013| care services, in accordance with the medicaid program | 0014| regulations, that are reasonably accessible and available in a | 0015| timely manner to each covered person; | 0016| (3) in providing the right to reasonably accessible | 0017| health care services that are available in a timely manner, a | 0018| managed health care plan shall ensure that: | 0019| (a) the plan offers sufficient numbers and | 0020| types of credentialed and adequately staffed health care providers | 0021| at reasonable hours of service to meet the health needs of the | 0022| enrolled population, and takes into account cultural aspects and | 0023| limited English capacity of enrollees; | 0024| (b) health care providers that are specialists | 0025| may act as primary care providers for patients with chronic | 0001| medical conditions, provided the specialists offer all reasonable | 0002| primary care services required by a managed health care plan and | 0003| are credentialed by the managed health care plan to provide | 0004| primary care services; | 0005| (c) as medically indicated, reasonable access | 0006| is provided to out-of-network specialty health care providers; and | 0007| (d) emergency care is immediately available | 0008| without prior authorization requirements, and appropriate out-of- | 0009| network emergency care is not subject to additional costs; | 0010| (4) a managed health care plan offered through the | 0011| medicaid program shall adopt and implement a prompt and fair | 0012| grievance procedure for resolving patient complaints and | 0013| addressing patient questions and concerns regarding any aspect of | 0014| the plan, including the quality of and access to health care, the | 0015| choice of health care provider or treatment and the adequacy of | 0016| the plan's provider network. The grievance procedures shall | 0017| notify patients of their statutory appeal rights, including the | 0018| option of seeking immediate relief in court, and shall provide for | 0019| a prompt and fair appeal of a plan's decision to the secretary, | 0020| including special provisions to govern emergency appeals to the | 0021| secretary in the case of health emergencies; | 0022| (5) a managed health care plan offered through the | 0023| medicaid program shall adopt and implement a comprehensive | 0024| utilization review program. The basis of a decision to approve or | 0025| deny care shall be disclosed to an affected enrollee. The | 0001| decision to approve or deny care to a patient shall be made in a | 0002| timely manner, including decisions regarding emergency care, and | 0003| the final decision shall be made by a qualified health care | 0004| professional. A plan's utilization review program shall ensure | 0005| that enrollees have proper access to health care services, | 0006| including referrals to necessary specialists. A decision made in | 0007| a plan's utilization review program shall be subject to the plan's | 0008| grievance procedure and appeal to the secretary; | 0009| (6) a managed health care plan offered through the | 0010| medicaid program shall adopt and implement a continuous quality | 0011| improvement program that monitors the quality and appropriateness | 0012| of the health care services provided by the plan; and | 0013| (7) a managed health care plan offered through the | 0014| medicaid program shall at a minimum comply with the department of | 0015| insurance regulations applicable to managed care. | 0016| C. The department shall maintain and adequately staff at | 0017| all times a toll-free telephone line to respond to enrollee | 0018| questions and concerns and to assist enrollees in exercising their | 0019| rights and protecting their interests as health care consumers and | 0020| as provided for in the Medicaid Managed Care Act. | 0021| Section 6. MEDICAID MANAGED HEALTH CARE PLAN OPERATIONS.-- | 0022| A. The department shall monitor each managed health care | 0023| plan offered through the medicaid program and take all reasonable | 0024| steps necessary to ensure that each plan operates fairly and | 0025| efficiently, protects patient interests and fulfills the plan's | 0001| primary obligation to deliver high quality health care services. | 0002| B. No managed health care plan offered through the | 0003| medicaid program may directly solicit new members for enrollment | 0004| into the medicaid program. All enrollment of eligible persons | 0005| into the medicaid program shall be arranged directly by the | 0006| department. The department may provide for enrollment directly at | 0007| government facilities or other health care facilities. | 0008| C. The department, through its own offices and | 0009| employees, joint powers agreements with other state agencies or by | 0010| contracting with one or more brokering agencies independent of any | 0011| managed health care plan offered through the medicaid program, | 0012| shall fully inform medicaid-eligible persons of their choices for | 0013| enrollment into a managed health care plan and shall conduct the | 0014| enrollment process and default assignments of enrollees who do not | 0015| choose a plan. The department shall ensure that the enrollment | 0016| process includes adequate time and information provided in a | 0017| clear, conspicuous and understandable manner that is appropriate | 0018| for the medicaid enrollee, or legal guardian in the case of a | 0019| child, including those with limited English language and reading | 0020| ability. At a minimum, the information shall include: | 0021| (1) the issues to be considered in making an | 0022| informed decision about which available managed health care plan | 0023| to choose; | 0024| (2) for each managed health care plan offered | 0025| through the medicaid program, details regarding participating | 0001| providers, geographic availability of services, benefits, | 0002| emergency care and out-of-state or out-of-area medical services, | 0003| terms, conditions, including any copayments or other restrictions, | 0004| and available valid information pertaining to quality, outcomes, | 0005| patient satisfaction and grievances; | 0006| (3) after the initial year of implementation, | 0007| comparative information on the quality of care, including medicaid | 0008| enrollee satisfaction and grievances, on each managed care health | 0009| plan; | 0010| (4) how to operate in and use effectively a managed | 0011| health care plan; and | 0012| (5) enrollee rights to change providers and managed | 0013| health care plans and challenge and appeal plan decisions. | 0014| D. No managed health care plan offered through the | 0015| medicaid program shall directly market to medicaid recipients or | 0016| directly enroll medicaid recipients into its plan. | 0017| E. No managed health care plan shall require or | 0018| establish exclusive contracts with any health care provider, | 0019| except for salaried employment contracts. | 0020| F. Unless the department requires, by regulation, a | 0021| higher percentage, a managed health care plan offered through the | 0022| medicaid program shall be required to maintain a medical loss | 0023| ratio of at least eighty percent, so that at a minimum eighty | 0024| percent of all capitated medicaid payments paid to a managed | 0025| health care plan is expended for the direct provision of health | 0001| care services. The department may establish maximum | 0002| administrative expenses and profit margins that will be allowed. | 0003| The department, after consultation with the department of | 0004| insurance, shall adopt regulations to define the allowable medical | 0005| loss ratio, administrative expenses and profit margin consistent | 0006| with the provisions of this subsection. | 0007| G. To ensure freedom of choice capacity for enrollees, | 0008| the department shall seek a waiver from applicable federal | 0009| requirements to provide for an appropriate mixture of medicaid and | 0010| commercial, paying patients in any given managed health care plan. | 0011| Section 7. SPECIALIZED HEALTH CARE PROGRAMS--PHASE-IN | 0012| IMPLEMENTATION--LEGISLATIVE APPROVAL REQUIRED.-- | 0013| A. Except as otherwise provided in Subsection B of this | 0014| section, until July 1, 1999, no managed health care plan offered | 0015| through the medicaid program shall offer specialized behavioral or | 0016| developmental disability health care services. The provisions of | 0017| this section apply to the specialized health care services needed | 0018| for a person treated for a developmental disability, a | 0019| developmental delay, a seriously disabling mental illness, a | 0020| serious emotional disturbance, physical or sexual abuse or | 0021| neglect, substance abuse or other chronic, serious behavioral | 0022| health problem. | 0023| B. As a pilot project, and pursuant to a waiver from the | 0024| federal government under Section 1915(b) of the federal Social | 0025| Security Act, specialized behavioral or developmental disability | 0001| health care services may be immediately provided by the managed | 0002| health care plans that are offered through the medicaid program in | 0003| the greater Albuquerque area. | 0004| C. The department shall study the pilot project | 0005| authorized in Subsection B of this section and assess the | 0006| operations and impact of the pilot project on the region and the | 0007| state as a whole prior to extending the system to another region | 0008| after July 1, 1999. At the same time, the commission shall | 0009| establish a technical workgroup, which shall include among its | 0010| members representatives of appropriate behavioral health and | 0011| developmental disability stakeholders, to gather information, | 0012| review and conduct an independent assessment of the specialized | 0013| health care services pilot project of the medicaid managed care | 0014| system. The department shall make available to the commission all | 0015| requested data, information, analysis and reviews. | 0016| D. Before each time that specialized behavioral or | 0017| developmental disability health care services covered in this | 0018| section are extended beyond the greater Albuquerque area to | 0019| another region in the state, the department and the commission | 0020| technical workgroup shall submit their reports to the designated | 0021| legislative interim committee on the program's effectiveness and | 0022| its impact on health care services infrastructure and access to | 0023| care for indigent individuals; outside evaluations, including | 0024| those of the federal health care financing authority; and the | 0025| program revisions that will be made based on the experiences. The | 0001| department's report shall include copies of any relevant reports | 0002| prepared by outside evaluators, including the federal health care | 0003| financing administration and the state's medicaid advisory | 0004| committee, and a description of the program revisions that will be | 0005| made based on the input received and experience. | 0006| E. If the department includes specialized behavioral or | 0007| developmental disability health care services in its medicaid | 0008| managed care system pursuant to a waiver from the federal | 0009| government under Section 1915(b) of the federal Social Security | 0010| Act, legislative approval shall be obtained each time before the | 0011| specialized behavioral or developmental disability health care | 0012| services are extended beyond the greater Albuquerque area to | 0013| another region in the state. Legislative approval shall also be | 0014| obtained before the coverage of specialized behavioral or | 0015| developmental disability health care services in the medicaid | 0016| managed care system is revised pursuant to any waiver that may be | 0017| sought under Section 1115 of the federal Social Security Act. | 0018| F. The legislative approvals required in this section | 0019| may be obtained either by the full legislature, by a resolution | 0020| adopted by both houses, or preliminarily by the designated | 0021| legislative interim committee, subject to final approval by the | 0022| full legislature. If the legislature does not act on the approval | 0023| in the next regular session following the action taken by the | 0024| designated legislative interim committee, the action taken by the | 0025| committee shall be deemed to be approved by the full legislature. | 0001| Section 8. NATIVE AMERICAN HEALTH SERVICES.-- | 0002| A. Native Americans enrolled in a managed health care | 0003| plan offered through the medicaid program shall at all times | 0004| retain the option of receiving health services directly from the | 0005| Indian health service or health services provided by tribes under | 0006| the federal Indian Self-Determination and Education Assistance | 0007| Act, the federal urban Indian health program or the federal Indian | 0008| children's program. The department shall ensure that the Indian | 0009| health service receives the same payment it would have received | 0010| for the services rendered if the patient did not participate in | 0011| the managed health care plan. | 0012| B. The department shall pursue alternative mechanisms | 0013| for Native Americans in the medicaid managed care program to | 0014| recognize their sovereignty, their right to self-determination and | 0015| the dual responsibility of the federal and state governments. | 0016| Section 9. HOSPITALS OTHER THAN THE UNIVERSITY OF NEW MEXICO | 0017| HEALTH SCIENCES CENTER.-- | 0018| A. Any managed health care plan offered through the | 0019| medicaid program shall be required to use under reasonable terms | 0020| and conditions any hospital, except a hospital in an excluded | 0021| metropolitan statistical area, that elects to participate in the | 0022| plan, if the hospital meets all reasonable quality of care and | 0023| service payment requirements imposed by the plan. The terms shall | 0024| be no less favorable than those offered any other equivalent, | 0025| similarly situated provider for the same services. | 0001| B. The department shall assure continuity of general | 0002| support for any hospital that provides for medical education or | 0003| serves a disproportionately large indigent population. Within | 0004| allowable federal law and regulations, the department shall ensure | 0005| an adequate and diverse patient population necessary to preserve | 0006| the health professional education programs in New Mexico. | 0007| C. A managed health care plan offered through the | 0008| medicaid program that offers specialized behavioral or | 0009| developmental disability health services as provided in Section 7 | 0010| of the Medicaid Managed Care Act shall include participation by | 0011| state-operated inpatient facilities. Payment rates for services | 0012| provided by the state hospitals providing such specialized | 0013| services shall be established by the department. The rates shall | 0014| provide by regulation for payments that are reasonable for an | 0015| efficiently operated facility providing similar services taking | 0016| into account the severity of illness and shall include, as | 0017| determined by the department, retrospective adjustment to account | 0018| for adverse patient selection. | 0019| D. A managed health care plan offered through the | 0020| medicaid program may not limit the number or location of state | 0021| facilities or hospitals, except hospitals in an excluded | 0022| metropolitan statistical area, that elect to participate in the | 0023| plan. A managed health care plan shall not offer providers or | 0024| impose on patients financial or other incentives, penalties or | 0025| barriers to affect the use of any hospital participating in its | 0001| plan as provided for in Subsection A or C of this section. | 0002| Section 10. UNIVERSITY OF NEW MEXICO HEALTH SCIENCES | 0003| CENTER.-- | 0004| A. Any managed care health plan offered through the | 0005| medicaid program shall be required to use the university of New | 0006| Mexico health sciences center's hospitals and specialty services, | 0007| as appropriate, including inpatient and outpatient services. | 0008| Payment rates for services provided by the university of New | 0009| Mexico health sciences center's hospitals and specialty services | 0010| shall be established by the department. Such payment rates, which | 0011| shall be adopted by regulation, shall provide for payments that | 0012| are reasonable for an efficiently operated hospital or outpatient | 0013| specialty facility providing similar services taking into account | 0014| the severity of illness and shall provide, as determined by the | 0015| department, for retrospective adjustment to account for adverse | 0016| patient selection; provided, however, that nothing in this section | 0017| shall prohibit the university of New Mexico health sciences center | 0018| from negotiating alternative rates and payment methodologies with | 0019| a managed health care plan offered through the medicaid program. | 0020| B. The department shall assure continuity of general | 0021| support for the university of New Mexico health sciences center | 0022| for medical education and a disproportionately large indigent | 0023| population. Within allowable federal law and regulations, the | 0024| department shall ensure an adequate and diverse patient population | 0025| necessary to preserve the health professional education programs | 0001| in New Mexico. | 0002| C. A managed health care plan shall not offer providers | 0003| or impose on patients financial or other incentives, penalties or | 0004| barriers to affect the use of the university of New Mexico health | 0005| sciences center's hospitals or specialty services, including | 0006| inpatient and outpatient specialty services. | 0007| Section 11. PRIMARY HEALTH CARE CLINICS' PARTICIPATION.-- | 0008| A. A managed health care plan offered through the | 0009| medicaid program shall be required to use under reasonable terms | 0010| and conditions any primary health care clinic that elects to | 0011| participate in the plan, if the primary health care clinic meets | 0012| all reasonable quality of care and service payment requirements | 0013| imposed by the plan. The terms shall be no less favorable than | 0014| those offered to any other equivalent, similarly situated provider | 0015| for the same services. | 0016| B. A managed health care plan offered through the | 0017| medicaid program may not limit the number or location of primary | 0018| health care clinics that elect to participate in the plan. A | 0019| managed health care plan shall not offer providers or impose on | 0020| patients financial or other incentives, penalties or barriers to | 0021| affect the use of any primary health care clinic participating in | 0022| its plan. | 0023| C. The department shall provide timely payments at least | 0024| quarterly to each federal qualified health center under the | 0025| federal Social Security Act, as defined in 42 U.S.C. Section | 0001| 1396d(1)(2), to cover the difference between the payment that | 0002| should have been received pursuant to the provisions of 42 U.S.C. | 0003| Section 1396a(a)(13)(E) and the payments from the managed health | 0004| care plan offered through the medicaid program that were received | 0005| by the federally qualified health center. The full amount of that | 0006| difference shall be paid by the department in fiscal year 1998. | 0007| To the extent allowable by federal law and regulations, the | 0008| department's payment for that difference shall be reduced by one- | 0009| third annually from the full level of the difference provided in | 0010| fiscal year 1998 such that by July 1, 2000, no differential | 0011| payment based on federally qualified health center status shall be | 0012| required. | 0013| D. Nothing in Subsection C of this section shall | 0014| prohibit a federally qualified health center from negotiating | 0015| alternative rates and payment methodologies with a managed health | 0016| care plan offered through the medicaid program. | 0017| Section 12. AUTHORIZATION FOR MEDICAID MANAGED CARE | 0018| CONTRACTS DIRECTLY WITH PUBLIC AGENCIES, HOSPITALS, HEALTH CARE | 0019| PROVIDERS AND PROVIDER SERVICE NETWORKS.--In administering the | 0020| medicaid program or a managed health care system for the program, | 0021| the department may contract directly with a government agency or | 0022| public body, health care provider or provider service network | 0023| belonging to and participating in the provider service network | 0024| guaranty association. In doing so, the department is not required | 0025| to contract with any such entity only through arrangements with a | 0001| health care insurer. | 0002| Section 13. PLAN ARRANGEMENTS WITH HEALTH CARE PROVIDERS-- | 0003| FAIR DISCLOSURE TO ENROLLEES--PROTECTIONS FOR PROVIDERS.-- | 0004| A. A managed health care plan offered through the | 0005| medicaid program may not contract with a health care provider to | 0006| limit the provider's disclosure to an enrollee, or any person | 0007| acting on behalf of the enrollee, of any information that relates | 0008| to the enrollee's medical condition or treatment options. | 0009| B. A health care provider shall not be penalized, or | 0010| have a contract with a managed health care plan terminated, | 0011| because the provider offers a referral to, or discusses medically | 0012| necessary or appropriate care with, an enrollee or any person | 0013| acting on behalf of the enrollee. A health care provider may not | 0014| be prohibited by a plan from discussing all treatment options with | 0015| an enrollee. | 0016| C. A health care provider shall not be adversely | 0017| affected by a managed health care plan for discussing with an | 0018| enrollee financial incentives or financial arrangements between | 0019| the provider and the plan. | 0020| D. A managed health care plan offered through the | 0021| medicaid program shall not include in any of its contracts with | 0022| health care providers any provisions that offer an inducement, | 0023| financial or otherwise, to provide less than medically necessary | 0024| health care services. A managed health care plan shall inform its | 0025| enrollees in writing of the financial arrangements between the | 0001| plan and participating providers if those arrangements include an | 0002| incentive or bonus for restricting the amount of health care | 0003| services provided to the enrollee. | 0004| Section 14. GENERAL POLICY DEVELOPMENT OF THE MEDICAID | 0005| MANAGED CARE SYSTEM.-- | 0006| A. The department, in conjunction with the commission, | 0007| shall continue to study and propose how to refine the medicaid | 0008| managed care program to improve the value derived from public | 0009| resources and to further the health policy of New Mexico as | 0010| provided in Section 9-7-11.1 NMSA 1978. This shall include | 0011| consideration of: | 0012| (1) the benefit structure as provided for in Senate | 0013| Joint Memorial 50 of the second session of the forty-second | 0014| legislature in 1996; | 0015| (2) cost containment and purchasing methods; | 0016| (3) the desirability of a directly state-operated | 0017| managed care system for medicaid in certain regions of the state; | 0018| and | 0019| (4) a waiver from the federal government pursuant | 0020| to Section 1115 of the federal Social Security Act. | 0021| B. The department and the commission shall report | 0022| annually to the designated legislative interim committee on the | 0023| progress and recommendations relevant to the considerations | 0024| specified in this section. | 0025| Section 15. MONITORING AND REPORTING.-- | 0001| A. The department shall ensure that any managed health | 0002| care plan offered through the medicaid program provides quality | 0003| health care consistent with nationally recognized and New Mexico | 0004| specific standards. | 0005| B. The department shall establish appropriate standards | 0006| to be met by any managed health care plan participating in the | 0007| medicaid program to ensure and monitor the quality of care | 0008| provided. By the use of nationally recognized standards and | 0009| electronic reporting, all reasonable efforts shall be made to | 0010| contain the administrative costs of both the participating managed | 0011| health care plans and the department for its oversight | 0012| responsibilities. The department shall ensure that: | 0013| (1) plans report on the basis of the latest adopted | 0014| national health plan employer data and information set measures, | 0015| or other nationally recognized equivalent measures, and the mental | 0016| health statistics improvement project in the case of behavioral | 0017| health services, for the enrolled medicaid population in the | 0018| managed health care plan; | 0019| (2) at least annually a standardized patient | 0020| satisfaction survey is publicly reported; | 0021| (3) at least annually an assessment of enrollees' | 0022| access to services, including waiting time to receive services and | 0023| geographic availability consistent with contract terms, is | 0024| publicly reported; | 0025| (4) a quality improvement plan is adopted by the | 0001| board of each managed health care plan and that there is evidence | 0002| of an effective quality improvement program, including the | 0003| participation by and monitoring of contract providers; | 0004| (5) there is credentialing of all providers and | 0005| evidence of malpractice coverage, including contract providers, | 0006| participating in the managed health care plan; and | 0007| (6) there is broad participation of the provider | 0008| network in quality improvement and utilization management | 0009| processes. | 0010| C. Except as provided elsewhere in the Medicaid Managed | 0011| Care Act, the department shall prepare and submit to the | 0012| designated legislative interim committee by October 1 of each year | 0013| a public report that shall include for each managed health care | 0014| plan offered through the medicaid program a summary of the | 0015| following: | 0016| (1) the quality of care provided, including | 0017| enrollee satisfaction, grievances, disenrollments and changes in | 0018| plan enrollment; | 0019| (2) the numbers and demographics of medicaid | 0020| enrollees; | 0021| (3) the medical loss ratio and a breakdown of the | 0022| expenditures by specific service type, including the percent of | 0023| capitated payments for administrative expenses, and the profits | 0024| earned; | 0025| (4) changes in the provider service network and the | 0001| turnover of primary care and specialty providers; | 0002| (5) additional benefits offered; | 0003| (6) utilization management activities, including | 0004| the number of out-of-network approvals, denials for services and | 0005| appeals; | 0006| (7) any additional information determined by the | 0007| department to be relevant to quality, outcomes, financing and | 0008| utilization required to be reported by each managed health care | 0009| plan to the department; and | 0010| (8) compliance with the provisions of the Medicaid | 0011| Managed Care Act. | 0012| D. Except as provided elsewhere in the Medicaid Managed | 0013| Care Act, the department shall prepare and submit to the | 0014| designated legislative interim committee by October 1 of each year | 0015| a public report that shall address: | 0016| (1) the efficiency and effectiveness of the | 0017| medicaid managed care program in general, including overall | 0018| compliance with the Medicaid Managed Care Act; | 0019| (2) trends in expenditures in the medicaid program; | 0020| (3) impact of the medicaid managed care program on | 0021| health services infrastructure, health services availability | 0022| throughout the state and health professionals' supply and | 0023| distribution; | 0024| (4) impact of the medicaid managed care program on | 0025| health services access for indigent persons; | 0001| (5) program revisions to be made based on the | 0002| review of the program and input of the state medicaid advisory | 0003| committee, providers and public; and | 0004| (6) legislative recommendations for the medicaid | 0005| managed care program to further the health policy of New Mexico. | 0006| E. The department shall provide for a yearly independent | 0007| analysis of medicaid managed care that includes an assessment of | 0008| the quality and outcomes of care received by medicaid enrollees in | 0009| each managed care plan and a comparison with commercial enrollees. | 0010| F. The department shall implement an information system | 0011| to provide for the collection of patient-level encounter data to | 0012| monitor the analysis provided in Subsections C, D and E of this | 0013| section; provide for actuarially sound cost projections; assist in | 0014| the development of standards of care and appropriate service | 0015| provisions for enrollees; and provide sufficient information for | 0016| the department to effectively and efficiently manage, operate and | 0017| administer the medicaid program. In cooperation with the | 0018| commission and the health information alliance established under | 0019| the Health Information System Act, the department shall pursue an | 0020| integrated statewide health data network with streamlined | 0021| administrative transactions, provider reporting and access to | 0022| information and consumer education. The department shall require | 0023| that every managed care plan offered through the medicaid program | 0024| develop information system capacity to meet these requirements and | 0025| the minimum requirements established pursuant to the Health | 0001| Information System Act. | 0002| Section 16. ENFORCEMENT.-- | 0003| A. The department or a person who suffers a loss as a | 0004| result of a violation of a provision in the Medicaid Managed Care | 0005| Act may bring an action to recover actual damages or the sum of | 0006| one hundred dollars ($100), whichever is greater. When the trier | 0007| of fact finds that the party charged with the violation acted | 0008| willfully, the court may award up to three times actual damages or | 0009| three hundred dollars ($300), whichever is greater, to the party | 0010| complaining of the violation. | 0011| B. A person likely to be damaged by a denial of a right | 0012| protected in the Medicaid Managed Care Act may be granted an | 0013| injunction under the principles of equity and on terms that the | 0014| court considers reasonable. Proof of monetary damages or intent | 0015| to violate a right is not required. | 0016| C. To protect and enforce an enrollee's or a health care | 0017| provider's rights in a managed health care plan offered through | 0018| the medicaid program, an enrollee and a health care provider | 0019| participating in or eligible to participate in a medicaid managed | 0020| health care plan shall each be treated as a third-party | 0021| beneficiary of the managed health care plan contract between the | 0022| health care insurer and the party with which the insurer directly | 0023| contracts. An enrollee or a health care provider may sue to | 0024| enforce the rights provided in the contract that governs the | 0025| managed health care plan. | 0001| D. The relief provided in this section is in addition to | 0002| other remedies available against the same conduct under the common | 0003| law or other statutes of this state. | 0004| E. In any class action filed under this section, the | 0005| court may award damages to the named plaintiffs as provided in | 0006| this section and may award members of the class the actual damages | 0007| suffered by each member of the class as a result of the unlawful | 0008| practice. | 0009| F. A person shall not be required to complete available | 0010| grievance procedures or exhaust administrative remedies prior to | 0011| seeking relief in court regarding a complaint that may be filed | 0012| under this section. | 0013| Section 17. PENALTY.--In addition to any other penalties | 0014| provided by law, the secretary may impose a civil administrative | 0015| penalty of up to twenty-five thousand dollars ($25,000) for each | 0016| violation of the Medicaid Managed Care Act. An administrative | 0017| penalty shall be imposed by written order of the secretary after | 0018| holding a hearing as provided for in the Public Assistance Appeals | 0019| Act. | 0020| Section 18. REGULATIONS.--The department may adopt | 0021| regulations it deems necessary or appropriate to administer the | 0022| provisions of the Medicaid Managed Care Act. | 0023| Section 19. APPLICABILITY.--The provisions of the Medicaid | 0024| Managed Care Act apply to all contracts for medicaid managed care | 0025| entered into by the department after July 1, 1997, but do not | 0001| apply to or invalidate terms in contracts that were entered into | 0002| prior to July 1, 1997, provided those contracts are completed by | 0003| July 1, 1999. | 0004| Section 20. EFFECTIVE DATE.--The effective date of the | 0005| provisions of this act is July 1, 1997. | 0006|  | 0007| | 0008| FORTY-THIRD LEGISLATURE HB 1269/a | 0009| FIRST SESSION, 1997 | 0010| | 0011| | 0012| March 18, 1997 | 0013| | 0014| Mr. President: | 0015| | 0016| Your FINANCE COMMITTEE, to whom has been referred | 0017| | 0018| HOUSE APPROPRIATION AND FINANCE COMMITTEE SUBSTITUTE | 0019| FOR HOUSE BILL 1269, as amended | 0020| | 0021| has had it under consideration and reports same with recommendation | 0022| that it DO PASS, amended as follows: | 0023| | 0024| 1. On page 13, line 10, strike "or developmental disability". | 0025| | 0001| 2. On page 14, lines 1 and 2, strike "or developmental | 0002| disability". | 0003| | 0004| 3. On page 14, lines 16 and 17, strike "or developmental | 0005| disability". | 0006| | 0007| 4. On page 14, line 21, strike "or developmental disability". | 0008| | 0009| | 0010| Respectfully submitted, | 0011| | 0012| | 0013| | 0014| __________________________________ | 0015| Ben D. Altamirano, Chairman | 0016| | 0017| | 0018| | 0019| | 0020| | 0021| | 0022| | 0023| | 0024| | 0025| | 0001| | 0002| | 0003| | 0004| | 0005| | 0006| | 0007| | 0008| | 0009| | 0010| | 0011| Adopted_______________________ Not Adopted_______________________ | 0012| (Chief Clerk) (Chief Clerk) | 0013| | 0014| | 0015| Date ________________________ | 0016| | 0017| | 0018| The roll call vote was 9 For 0 Against | 0019| Yes: 9 | 0020| No: None | 0021| Excused: McKibben, Smith | 0022| Absent: None | 0023| | 0024| | 0025| H1269FC1 | 0001| |